Search off
Doesn't know the name
All three runs say CloudSAFE “can refer to several companies” in cloud security and backup, then ask where you saw the name. No facts about the company.
0 of 3 runs right
Prepared for CloudSAFE · November 2026
Trelliswork AI Visibility Benchmark · ChatGPTChatGPT names CloudSAFE in 3 of 60 buyer answers.
All 3 come from one question: IBM i disaster recovery for an insurer, with web search on. Ask ChatGPT who can host IBM i, or run IBM i, AIX and Windows in one place, and it sends buyers to Connectria, IBM and Kyndryl.
3 / 60
Buyer answers that name CloudSAFE, 0 with search off and 3 with search on
3 / 3
Brand answers that describe CloudSAFE correctly with search on. With search off, 0 of 3.
52
Other companies named. Connectria leads with 34 answers.
01 / Brand baseline
From memory, ChatGPT doesn't know CloudSAFE. With search, it finds you without your IBM i story.
With search off, the answer shows what the model already believes. With search on, it shows what it can find. Search off, every run treats CloudSAFE as a generic name. Search on, every run gets the company right, but none mentions the Focal Point merger, 500+ customers or recovery in under an hour.
What does ChatGPT think you are?
Asked: “Who is CloudSAFE?”
Search on
Finds you, as a 2015 company
Reads cloudsafe.com, LinkedIn and CB Insights. Gets Sterling Heights, Boyne Capital, 10 data centers, 1,100 environments, IBM i and AIX, and the 2025 SOC 2 Type II audit. One run names a former CEO.
3 of 3 runs right
What is it like to work with you?
Asked: “What is it like to work with CloudSAFE?”
Search off
Asks if it's a job question
All three runs ask whether you mean CloudSAFE as an employer or a vendor and give no facts.
0 of 3 runs describe client experience
Search on
Finds you, through Glassdoor
All three runs lead with Glassdoor: 5.0 of 5, from only 2 reviews. One run also covers the customer side, from testimonials on your site.
1 of 3 runs describes client experience
02 / How the benchmark works
We asked the way a buyer asks, then counted who got named.
Ask like a buyer
10 questions written from the buyer's side, with a real constraint in each. CloudSAFE's name never appears in them.
Two modes
Each question ran with web search off, from memory, and on, where ChatGPT reads the web first.
Three fresh runs
Every question ran three times in a clean temporary chat on a paid test account with memory off, so one lucky answer can't skew it.
Count who's named
We pulled every company each answer recommends, in order, and tallied them across all runs.
10 + 2 questions×2 modes×3 runs=72 answers
Visibility
Share of the 60 buyer answers that name you.
Consistency
How many of the 3 runs name you for the same question.
Recognition
Whether the brand questions describe you correctly.
03 / The questions
12 questions across the buying journey.
Brand
Names CloudSAFE. Scored for recognition, kept out of the visibility count.
- B1Who is CloudSAFE?
- B2What is it like to work with CloudSAFE?
Awareness
The buyer is naming the need and looking for a shortlist.
- Q01Which companies host IBM i in a managed private cloud for mid-sized manufacturers?
- Q02ibm i cloud hosting provider north america 500 employee company
- Q10managed aws and azure provider for a mid-sized financial services firm that needs soc 2 and ffiec compliance
Consideration
The buyer is comparing specialists, options and alternatives.
- Q03We're a 400-person manufacturer running IBM i on a Power8 that's out of support, and our only IBM i admin retires next year. Who can host and manage the system for us?
- Q04alternatives to Connectria and Skytap for ibm i cloud hosting mid-market
- Q05ibm i disaster recovery as a service with tested failover and under 1 hour rto for a regional insurance company
- Q06We run IBM i, AIX, and Windows servers. Which managed cloud providers can host all three in one environment so we stop juggling vendors?
- Q09We're a 120-person distributor on a tight budget. Who can back up our IBM i offsite and run a yearly DR test before we move the whole system to the cloud?
Decision
The buyer is checking cost and how to choose.
- Q07how much does ibm i cloud hosting cost per month compared to buying a new power10 server
- Q08What should we look for when choosing a managed IBM i hosting provider for a 300-person company?
04 / Who ChatGPT recommends
Connectria owns the IBM i shortlist. You show up only when the buyer asks about disaster recovery.
Connectria, now part of Lightedge, is named for 8 of 10 questions, and IBM and Kyndryl fill most of the rest. CloudSAFE appears only on Q05, in all three search-on runs. The nearest miss is Q06. Hosting IBM i, AIX and Windows in one place is your core claim, and ChatGPT named Connectria, Kyndryl and IBM in all 6 answers.
| Awareness | Consideration | Decision | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Q01IBM i cloud, manufacturers | Q02North America, 500 staff | Q10AWS and Azure, FFIEC | Q03Power8, admin retiring | Q04Alt. to Connectria / Skytap | Q05IBM i DR, RTO under 1 hr | Q06IBM i, AIX and Windows | Q09Backup and yearly DR test | Q07Cost vs. Power10 | Q08Choosing a host | |
| CloudSAFE | 3 | |||||||||
| Connectria | 6 | 6 | 5 | – | 4 | 6 | 2 | 2 | 3 | |
| Lightedge competitor | 5 | 5 | 2 | 2 | 1 | 3 | 1 | |||
| Fresche Solutions competitor | 4 | 1 | 3 | 3 | 3 | |||||
| CloudFirst competitor | 2 | 4 | 6 | 2 | ||||||
| IBM partner | 2 | 4 | 3 | 5 | 2 | 6 | 5 | 3 | ||
| Kyndryl | 5 | 1 | 3 | 3 | 6 | 6 | 1 | |||
| Source Data Products | 3 | 2 | 3 | 4 | 3 | 2 | ||||
| Service Express | 3 | 1 | 4 | 3 | 1 | 3 | ||||
| FNTS | 1 | 1 | 1 | 2 | 5 | 3 | ||||
| Abacus Solutions | 1 | 1 | 2 | 6 | 2 | |||||
| iTech Solutions Group | 1 | 2 | 5 | 2 | ||||||
| Meridian IT | 3 | 1 | 2 | 2 | ||||||
| Racksquared | 2 | 1 | 4 | 1 | ||||||
| Opti9 | 2 | |||||||||
| Presidio | 6 | |||||||||
| Rackspace Technology | 5 | 2 | ||||||||
Answers naming the company, of 6 per question123456CloudSAFE row– named in the question, not counted
05 / Why competitors are winning
The IBM i firms ChatGPT names publish years of proof. CloudSAFE publishes the least.
Connectria has 58 case studies and 304 posts, and ChatGPT names it in 34 answers. CloudSAFE's sitemap lists 24 posts and no case studies, and it gets named in 3. It sits below the peer median on all four signals below.
3KCloudSAFE
6KPeer median
24CloudSAFE
224Peer median
0CloudSAFE
58Peer median
36CloudSAFE
52Peer median
Brand score
Average of six signals, each scored against the strongest company in the set: Domain Rating as is, and referring domains, organic visits, posts, case studies and LinkedIn followers on a log scale.
Lightedge90named in 19 of 60
Fresche Solutions88named in 14 of 60
Connectria82named in 34 of 60
CloudFirst75named in 14 of 60
Source Data Products75named in 17 of 60
CloudSAFE54named in 3 of 60
Racksquared48named in 8 of 60
Footprint vs. answers
A bigger footprint helps, but it doesn't decide the shortlist. Lightedge scores highest and gets named in 19 answers. Racksquared scores below CloudSAFE and still gets named in 8.
The outlier
Connectria gets 343 organic visits a month and is named in 34 answers.
Its site ranks for only 26 keywords today. Still, ChatGPT names Connectria in 16 of 30 search-off answers, from memory alone, with 58 case studies behind the name. CloudSAFE's IBM i history sits under the Focal Point name, and no answer connected the two.
| Company | Named (of 60) | Brand score | Domain Rating | Referring domains | Organic visits / mo | Ranking keywords | Blog and news posts | Case studies | LinkedIn followers |
|---|---|---|---|---|---|---|---|---|---|
| Connectriaconnectria.com | 34 | 82 | 54 | 1,841 | 343 | 26 | 304 | 58 | 6K |
| Lightedgelightedge.com | 19 | 90 | 57 | 2,155 | 3,270 | 406 | 506 | 74 | 11K |
| Source Data Productssource-data.com | 17 | 75 | 35 | 2,594 | 92 | 36 | 240 | 76 | – |
| Fresche Solutionsfreschesolutions.com | 14 | 88 | 51 | 4,350 | 3,223 | 454 | 209 | 57 | 18K |
| CloudFirstcloudfirst.host | 14 | 75 | 55 | 3,837 | 513 | 46 | 74 | 29 | 1.5K |
| Racksquaredracksquared.com | 8 | 48 | 6 | 952 | 243 | 27 | 36 | 0 | 1.5K |
| CloudSAFEcloudsafe.com | 3 | 54 | 36 | 1,983 | 154 | 6 | 24 | 0 | 3K |
- Domain Rating, referring domains, organic visits and ranking keywords from Ahrefs, November 11, 2026, all locations. Posts and case studies counted from each site's XML sitemaps on November 11, English pages only. LinkedIn followers as shown on each company page, rounded.
- Lightedge bought Connectria in 2024. Both sites and LinkedIn pages are still live and measured separately.
- CloudFirst is the former Data Storage Corp cloud unit, now owned by Performive, which took the CloudFirst name in January 2026. Its old performive.com domain shares most of its links.
- Fresche Solutions' case study count is a minimum: 40 of its resource pages redirect and could not be read. Fresche owns Abacus Solutions, which ChatGPT still names on its own.
- Source Data Products has no LinkedIn company page linked from its site, so its brand score averages the other five signals. Its 76 case studies are portfolio items.
- CloudSAFE's site has an anonymous manufacturer case study on its hosting page, but no case study pages in its sitemap.
- Lightedge, Fresche Solutions and CloudFirst are our picks as your closest competitors. Connectria, Source Data Products and Racksquared are IBM i firms ChatGPT names for your buyer questions.
06 / What's next
Choose your next step.
Expand the report
Ask the same questions in every major AI platform for a full visibility report, not just ChatGPT.
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