Search off
Doesn't know you
Calls Elevate a generic 3PL, says it can’t confirm which company you are and asks for a website or location.
0 of 3 runs
Prepared for Elevate Fulfillment · November 2026
Trelliswork AI Visibility Benchmark · ChatGPTChatGPT names Elevate Fulfillment in 0 of 60 buyer answers.
Ask ChatGPT for a 3PL that does branded unboxing, ships Kickstarter rewards or runs a warehouse near Los Angeles, and it sends buyers to ShipBob, Fulfillrite, ShipMonk and 69 other companies. It only finds Elevate when a buyer asks for it by name.
0 / 60
Buyer answers that name Elevate Fulfillment, with search off or on
6 / 6
Brand answers that identify Elevate correctly with search on
72
Other companies named. ShipBob leads with 22 answers.
01 / Brand baseline
ChatGPT finds you by name, and places you in Idaho.
With search off, the answer shows what the model already believes. With search on, it shows what it can find. From memory, ChatGPT can’t place Elevate. With search, it gets the company right, puts it in Idaho Falls and never mentions Southern California.
What does ChatGPT think you are?
Asked: “Who is Elevate Fulfillment?”
Search on
Finds you, in Idaho
Reads elevatefulfillment.com, LinkedIn, BBB and Clutch. Gets the Idaho Falls base, the Hone family, the 2007 start, the small team and your services from FBA prep to branded unboxing. No named clients, no Southern California.
3 of 3 runs
What is it like to work with you?
Asked: “What is it like to work with Elevate Fulfillment?”
Search off
Can't place you
Gives generic advice and asks whether you mean a job at Elevate or hiring Elevate as a 3PL.
0 of 3 runs
Search on
Finds you, as an employer
All three runs read it as a job question. They cite Indeed (4.0 of 5 from 5 reviews) and a 2025 payroll complaint. None says what clients think.
3 of 3 runs find you
02 / How the benchmark works
We asked the way a buyer asks, then counted who got named.
Ask like a buyer
10 questions written from the buyer's side, with a real constraint in each. Elevate Fulfillment's name never appears in them.
Two modes
Each question ran with web search off, from memory, and on, where ChatGPT reads the web first.
Three fresh runs
Every question ran three times in a clean temporary chat on a paid test account with memory off, so one lucky answer can't skew it.
Count who's named
We pulled every company each answer recommends, in order, and tallied them across all runs.
10 + 2 questions×2 modes×3 runs=72 answers
Visibility
Share of the 60 buyer answers that name you.
Consistency
How many of the 3 runs name you for the same question.
Recognition
Whether the brand questions describe you correctly.
03 / The questions
12 questions across the buying journey.
Brand
Names Elevate Fulfillment. Scored for recognition, kept out of the visibility count.
- B1Who is Elevate Fulfillment?
- B2What is it like to work with Elevate Fulfillment?
Awareness
The buyer is naming the need and looking for a shortlist.
- Q01Which 3PLs in Southern California handle ecommerce fulfillment for small apparel brands?
- Q02ecommerce fulfillment company west coast premium unboxing custom packaging
Consideration
The buyer is comparing specialists, services and alternatives.
- Q03We're a DTC accessories brand shipping about 1,500 orders a month on Shopify and want a branded unboxing experience. Which fulfillment companies do custom packaging and kitting well?
- Q04alternatives to ShipBob and ShipMonk for a small Shopify brand
- Q05Our Kickstarter campaign just closed with 3,000 backers in 20 countries. Which fulfillment companies can ship the rewards, including international orders with duties paid?
- Q063pl for amazon fba prep and shopify orders under 1000 orders a month
- Q09family owned 3pl with personal service for a growing clothing brand
- Q10Our clothing brand sells on Shopify and Etsy and needs a warehouse near Los Angeles that ships same day and handles returns. Who should we talk to?
Decision
The buyer is checking cost and how to choose.
- Q07how much does a 3pl charge per order for a small ecommerce brand
- Q08What should a growing DTC brand look for when choosing its first 3PL?
04 / Who ChatGPT recommends
Big 3PLs and Los Angeles specialists own the shortlist.
ChatGPT names 72 companies, and ShipBob, Fulfillrite and ShipMonk show up across most questions. The nearest miss is Q03: branded unboxing and kitting is Elevate’s signature offer, yet all 6 answers went to ShipBob and ShipMonk.
| Awareness | Consideration | Decision | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Q01SoCal apparel brands | Q02West Coast unboxing | Q03Branded unboxing, kitting | Q04Alt. to ShipBob / ShipMonk | Q05Kickstarter, duties paid | Q06FBA prep, under 1,000 orders | Q09Family owned | Q10LA, same day, returns | Q07Cost per order | Q08Choosing a first 3PL | |
| Elevate Fulfillment | ||||||||||
| Fulfillrite competitor | 4 | 6 | 6 | 5 | ||||||
| Red Stag Fulfillment competitor | 1 | 2 | 6 | 1 | ||||||
| Rush Order competitor | ||||||||||
| ShipBob | 2 | 3 | 6 | 6 | 1 | 3 | 1 | |||
| ShipMonk | 3 | 3 | 6 | 1 | 3 | 3 | ||||
| eFulfillment Service | 4 | 6 | 5 | |||||||
| 3PLCity | 3 | 3 | 1 | 3 | ||||||
| ShipBots | 4 | 1 | 3 | |||||||
| Fulfyld | 1 | 1 | 3 | 2 | ||||||
| Ryder E-commerce (Whiplash) | 2 | 3 | 1 | 1 | ||||||
| Matrix Fulfillment | 3 | 1 | 3 | |||||||
| Shipping Butler | 3 | 3 | 1 | |||||||
| Easyship | 6 | |||||||||
| Floship | 6 | |||||||||
Answers naming the company, of 6 per question123456Elevate Fulfillment rowQ04 leaves out ShipBob and ShipMonk, which the question names.
05 / Why competitors are winning
The 3PLs that win publish far more proof online.
ChatGPT can only name what it can read. Elevate publishes 6 blog posts, all from 2017 and 2018, one case study and no page on its own services by buyer need. The 3PLs that win have hundreds of posts and pages that answer the buyer’s exact question.
87Elevate
5.8KPeer median
6Elevate
336Peer median
1Elevate
7Peer median
5Elevate
67Peer median
Brand score
Average of six signals, each scored against the strongest company in the set: Domain Rating as is, and referring domains, organic visits, posts, case studies and LinkedIn followers on a log scale.
ShipBob100named in 22 of 60
ShipMonk84named in 19 of 60
Red Stag Fulfillment81named in 10 of 60
Rush Order72named in 0 of 60
Fulfillrite59named in 21 of 60
Elevate Fulfillment33named in 0 of 60
3PLCity32named in 10 of 60
Footprint vs. answers
A bigger footprint helps, but it doesn’t decide the shortlist. 3PLCity scores below Elevate and gets named 10 times. Rush Order scores 72 and never gets named.
The outlier
3PLCity scores 32 and gets named in 10 answers.
Its footprint is no bigger than Elevate’s: a Domain Rating of 2 and 18 LinkedIn followers. But 3PLCity publishes about 1,200 pages on Los Angeles fulfillment, prep services and 3PL comparisons, and ChatGPT pulled 3plcity.com into 11 search-on answers. Every one of its 10 mentions came with search on. Elevate has no page that matches those questions, so search never finds it.
| Company | Named (of 60) | Brand score | Domain Rating | Referring domains | Organic visits / mo | Blog and news posts | Case studies | LinkedIn followers |
|---|---|---|---|---|---|---|---|---|
| ShipBobshipbob.com | 22 | 100 | 79 | 9,048 | 87,118 | 734 | 69 | 99K |
| Fulfillritefulfillrite.com | 21 | 59 | 59 | 1,490 | 804 | 149 | 0 | 1.5K |
| ShipMonkshipmonk.com | 19 | 84 | 71 | 3,491 | 8,552 | 524 | 12 | 27K |
| Red Stag Fulfillmentredstagfulfillment.com | 10 | 81 | 77 | 6,189 | 18,536 | 522 | 3 | 7.8K |
| 3PLCity3plcity.com | 10 | 32 | 2.1 | 652 | 88 | 39 | 0 | 18 |
| Rush Orderrushorder.com | 0 | 72 | 62 | 3,156 | 1,045 | 128 | 10 | 3.7K |
| Elevate Fulfillmentelevatefulfillment.com | 0 | 33 | 5 | 965 | 30 | 6 | 1 | 87 |
- Domain Rating, referring domains and organic visits from Ahrefs, November 9, 2026, all locations. Posts and case studies counted from each site’s XML sitemaps on November 9, English pages only. LinkedIn followers as shown on each company page, rounded above 1,000.
- Most of elevatefulfillment.com’s 965 referring domains are low-authority sites, which is why its Domain Rating is 5.
- ShipBob counts cover its US English site only. Its UK, Australian and Spanish copies are left out. 3PLCity’s 1,200 programmatic /fulfillment/ pages are not counted as posts. Rush Order’s 10 case studies were counted on its case study page, because 8 are PDFs.
- Fulfillrite, Red Stag Fulfillment and Rush Order are the competitors we picked for this benchmark. ShipBob, ShipMonk and 3PLCity are 3PLs ChatGPT names often for your buyer questions.
06 / What's next
Choose your next step.
Expand the report
Ask the same questions in every major AI platform for a full visibility report, not just ChatGPT.
GeminiPerplexityClaudeGrokMicrosoft Copilot
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